We promise to sell only high-quality goods at Fasahira.shop. This Warranty Policy tells you what you can do if you get a broken or defective item and what we have to do.
1. What the warranty covers
You have 30 days from the day you get your order from Fasahira.shop to return it for a full refund.
This warranty covers problems with the materials and the way they were made.
2. What Is Not Covered
This warranty does not cover:
Normal wear and tear, like fading and small scratches.
Damage done by carelessness, accidents, or misuse.
Changes, repairs, or bad care by the customer.
3. How to File a Warranty Claim
Please email us at contact@fasahira.shop with your order number, a description of the problem, and any photos that might help.
Our team will look over your claim and tell you how to return or replace the item.
If your warranty claim is approved, you will get a replacement or a refund, depending on what you want and what is available.
4. Shipping Back
Fasahira.shop will give you instructions on how to return an item if you need to for a warranty claim. If the claim is approved, they may also pay for shipping.
5. Time to Fix
We will process warranty claims within 7 to 14 business days of getting the item back.
We will send you emails with updates and estimated times for when the problem will be fixed.
6. Get in touch with us
If you have any questions about your warranty, please get in touch with our support team:
Fasahira.store
2066 Green Acres Dr, Montgomery, AL 36106, USA Email: contact@fasahira.shop
Call us at +1 478 634 4574.