We have put together a list of the most common questions that our customers ask. If you don't see your answer here, please feel free to contact us directly.
1. What kinds of payments do you accept?
You can pay with PayPal or any major credit card. At checkout, all payments are made safely.
2. Do you ship for free?
Yes! All orders come with free standard shipping.
3. How long does it take to get there?
It takes 1 to 3 business days to process orders.
In the United States, standard delivery usually takes 5 to 12 business days.
Once your order ships, you will get a tracking number.
4. If I don't like something, can I send it back?
Yes. You can send things back within 90 days of getting your order as long as they are new, unused, and in their original packaging.
5. How do refunds work?
We will process your refund within 7 business days of getting and checking your return.
Your original payment method (PayPal or credit card) will get the money back.
6. Is there a warranty on your products?
Yes, our products are covered by a 30-day warranty against defects in the way they were made.
7. Is it possible to trade an item?
Please email us at contact@fasahira.shop if you got a broken or wrong item. We will set up an exchange or replacement.
8. Do you take orders for large quantities?
Yes, we are happy to answer questions about wholesale. For more information, please email us at contact@fasahira.shop.
9. How can I get in touch with customer service?
You can get in touch with us at:
Call us at +1 478 634 4574.